What to Ask Removalists in Sydney During an In-House Estimate Interview?

We all know that the best way to go about a move is to call up the removalists in Sydney, fix an appointment and call them to your property to judge the exact amount of goods that need to be moved.

But did you know that there are a few questions that you need to ask the Sydney removalists before finalizing them for the job?


couple contacting removalists in Sydney


Yes, there are a few questions that can help make the move a stress-free option for everybody, you and the removals company. Here is the list of the questions and what to expect in answers.


  1. What kind of estimates do you provide binding, non-binding or a binding not-to-exceed estimate?

If the latter is available go for it as it’s more customer-friendly and cost-effective.


  1. Will you provide the estimate in writing after assessing my items and planning the move costs?

If the company is reluctant to provide a written estimate, you would do better to steer clear of it as chances are high that it will ask for a higher price on the day of the move.


  1. Do you have any add-on services or extra/ hidden charges?

If it has too many extra charges then you would be wise to consider other movers.


  1. Can you verify your license and insurance?

Always seek a licensed and insured service provider as they are more reliable.


  1. How long has your company been in operations?

It’s always wise to trust a long-running company as many new companies are running scams these days or cannot be relied upon to turn up on a moving day.


  1. Can you ensure that the items I have will be moved in a safe manner?

When the answer is yes, ask for a list of safety precautions that will be taken before, during and after the move.


  1. What’s the claims process for damaged or lost items?

The simpler it is, the better it will be for you because you won’t need to spend a lot of time in ensuring that you get a claim if an item is damaged or lost during the transit.


  1. How long do you need for the move?

Remember time is money. So if the time taken is short, you will benefit the most.


moving questions to ask removalists


What Else Can You Do?

Apart from asking pertinent questions regarding the move, you should also note how professional and punctual the movers are. Also, try to be at their side when the goods are being analyzed to ensure that no information is copied incorrectly.

It would also be a smart idea to keep the conversation flowing to judge the skill and knowledge level of the moving company representative.

The more experienced and knowledgeable they seem, the better it’s for you. You can even casually ask for any references and cross check them later on.

When you are sticking by the side of the estimate provider, you should also ask for constant tips regarding packing, organizing and sorting the stuff you own.

Many of the good experts will share some useful tips for free like which items should be packed separately, how to label the items correctly, etc. These tips will ensure that your move is much smoother and hassle-free.

Finally, you should not say yes to an estimate instantly. Instead ask for some time, even a few hours to first analyze whether the quoted amount will fit into your budget or not.

Agreeing to a quote and then backing out will only make things difficult so you should keep them simple by asking for time after an in-house estimate.